 UPS Estimated Shipping Time We Ship from Taneytown,Maryland 21787 Shipping Info: UPS does NOT ship to P.O. Boxes We offer Next Day, 2 Day, and 3 Day and Ground Service from UPS . Orders for in-stock items with Express Shipping are shipped the same day as long as the order is placed by 2pm (EST) Monday through Friday. UPS does not guarantee AM delivery to residential addresses. A $0.00 charge indicates that shipping could not be calculated for the option chosen; shipping will be added to your order. SATURDAY DELIVERY ORDERS: All orders requesting SATURDAY delivery must be placed by phone as UPS does not offer this service in all areas. We use United Parcel Service and the United States Postal Service for domestic and international shipping. After you have selected your products and are ready for checkout, you will be presented with a number of options for shipping. Assuming that the Internet and the appropriate shipping calculations web site are available at the time of your order, your shipping costs will be calculated immediately and added to your total. If these functions are not available during checkout, your shipping costs will be totaled at the time your order is packaged. We will then attempt to e-mail you the total cost of your shipping. Order Status You will receive an email from UPS with a tracking # once your package has shipped. USPS only provides a delivery email once the package has been delivered. You may email or call us anytime at 1-800-367-0382 ext 3 to check the status of your order. Our site is not capable of updating the Order status on the order page. Shipping Times Most orders are packaged and shipped within 24 hours. To determine when you will receive your order, you need to calculate the time for delivery based on the shipping option you chose at checkout then add one day. For example, if you select Standard UPS Ground (domestic) and the items is in stock at the time of your order, your expected shipping time will be 3 to 7 business days, depending on where you live. This means your total delivery time will be 1 day + 3 to 7 days shipping time. So you can expect to receive this item at your front door 4 to 8 days after you place your order. All order placed on the weekends and Federal Holidays will be shipped on the next business day. Backorders In the event that your item backorders we will attempt to contact you to notify you of this if we expect your order to be delayed by more than 2 days. If you have selected a premium service (Next Day or Second Day) you will be contacted by telephone to notify you of the situation and request direction on how you desire us to proceed Tracking Our online shipping systems allow for online tracking / delivery confirmation provided the proper information is provided on your order form. These notifications will be sent via email. Shipping Options Priority Mail Priority Mail offers 2-day service to most domestic destinations. Items must weigh 70 pounds or less and measure 108 inches or less in combined length and girth. Standard UPS Ground Prompt, dependable, low-cost ground delivery makes UPS Ground an excellent choice for all your routine shipments. UPS Ground reaches every address, urban and rural, throughout the 48 contiguous states. Please note: during checkout you will be presented with a choice of Residential Ground or Business Ground. Each has a different rate. Please choose the appropriate selection for your order. Shipping time: 3-7 business days depending on where you live and product availability. UPS 2nd Air UPS 2nd Day Air provides guaranteed on-time delivery by the end of the second business day to every address coast to coast and in Puerto Rico. An economical alternative for important shipments that are time-sensitive but don't require overnight delivery. Shipping time: dependant on product availability. UPS Next Day Air UPS Next Day Air features fast, reliable delivery to every address in all 50 states and Puerto Rico. We guarantee delivery by 10:30 a.m., noon, or end-of-day the next business day depending on destination (noon or 1:30 p.m. on Saturdays). Shipping time: Subject to product availability. International Services We offer several options for international (non-US) shipping of your order. Every day UPS delivers international shipments to over 200 countries and territories worldwide. Shipping time: Subject to product availability. UPS Standard Service to Canada UPS Standard To Canada blends UPS's prompt, dependable delivery schedule with low-cost, fully tracked ground delivery for your routine shipments to Canada. UPS Standard To Canada is available to every address in all of Canada's ten provinces. Shipping time: Subject to product availability. Returns Policy: Purchases are returnable within 30-days of delivery. IF they are in like new, resellable condition. Please call us or e-mail us before returning any item so that we can advise you of appropriate shipping instructions and give you an authorization number. This will insure that the return is handled rapidly and efficiently. Please ensure that the item is in its original condition including: packaging, manuals, accessories, security seals, etc. Apparel must be unworn and unlaundered new condition. Shipping Damage: if your parcel is damaged upon receipt, please call us immediately so that we can ship a replacement. We'll handle any claim with the carrier. Write your return authorization number on the outside of the package. For your protection, we suggest all returns be sent back by a traceable carrier. The customer must pay all costs related to return shipping. After receiving and inspecting the returned merchandise, we will reimburse your credit card for the purchase price of the item, less the original shipping fee. |
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