1-B Broad Street
Fax 410 756-2800
Customer Service Hours:
Monday – Friday 8:30am – 4:00pm EST
Training Associates owns and operates EmergencyStuff and
OrganizationShops.com to serve the Emergency Services Community. We
have been providing Emergency Services texts and training materials
since 1979. A family owned and operated business; we have
grown from a home business to a warehouse employing over 15 people
Our success is based on the knowledge and
background of our staff, and our understanding of customer needs.
With experienced EMT's, Paramedics and Firefighters on our team, we
know the language and the customer needs far better than our
competitors. Keeping our overhead costs down and treating customers
well, provides us with the best advertising there is, satisfied
customers that return and recommend us to others.
proud to support and serve many National organizations by assisting
them in providing products to their members and providing support for
the operations of these important groups. We encourage you to learn
about, join and support these organizations and to participate in
shaping the future growth and professionalism of Emergency Services
today and in the future.
Please feel free to contact any
member of the ETA service team with your comments, suggestions or
ideas. We are dedicated to serve you.
can't I order from your site?
When customers can't order from
our site, the problem is almost always that they can't make a secure
connection to the server. To test whether this is the problem, go to
(note the s after http) and see if you
get through. If you can't get through to Microsoft you are unable to
establish a secure connection.
There are two possible reasons
people can't set up secure connections. You could have an old
browser, in which case you need to upgrade your browser.
other possibility is you could be behind a corporate firewall that
won't allow secure connections. In that case the solution is either
to ask the network manager to fix the firewall, or to order from a
computer outside the firewall.
What kind of security does
your site use?
We use the Stronghold secure server, currently
the second best selling secure server software, and in our opinion,
technically the best product. It supports industry-standard 128-bit
Why do I get a cookie?
cookie is a piece of data that a Web server gives to a Web browser.
When the same browser asks the server for another page, it includes
the cookie with the request. This lets the server know when a
sequence of clicks all come from the same browser. Using cookies
doesn't give the server any personal information about the person
visiting the Web site.
we use them
When someone arrives at a store, we give them a
unique cookie. When they click on an Order button, we use the cookie
to decide what shopping basket to put the product into.
tracking code in the URL for each visitor), there is simply no way to
make a shopping basket work; unless the server has some way to tell
that two clicks on the Order button are coming from the same browser,
it has no way to know that both orders should go into the same
Why does it say I am being redirected to
an insecure page?
After the consumer places the order, we
send them back to whatever page they last viewed in your site (or
some other page you specify). The order form is secure, and the
regular site pages aren't.
Whenever you redirect from a secure
to an insecure page, the browser issues a warning. And unfortunately,
all the security warnings issued by the browser sound equally
terrifying, whether they are really important or (as in this case)
Any customer ordering or providing custom-imprinted
merchandise from or to Emergency Training Associates (ETA) or any of
its divisions, represents and warrants to ETA that he or she has the
unrestricted right and authority to use, copy and distribute each
copyright, trademark, service mark, trade name, logo, statement,
portrait, graphic, artwork, photograph, picture or illustration of
any person or any other intellectual property in the way it is
applied to merchandise. Purchase of merchandise from ETA does not
grant a customer permission to reproduce logos in any way, shape or
form, nor does it transfer, grant, or lease ownership of any logos or
trademarks to a customer.
To use any logo a customer MUST
have written permission from the registered owner of the logo or
trademark, or be an authorized agent or affiliate of the registered
owner of the logo. A customer may NOT use any logo in a manner that
may infringe copyright laws. A customer also may NOT use any logo in
a vulgar, illegal, and/or unlawful manner. ETA assumes no
responsibility for damages or any wrong doing that the purchaser may
cause using a logo. ETA shall not be held liable for the
unauthorized, improper, or illegal use of any logo or trademark that
is applied to merchandise purchased through ETA. ETA will also not
accept responsibility or liability for the actions of clients who
have misrepresented their ownership of licenses or trademarks. ETAs
will reserve the right to refuse orders from any customer who has
violated or otherwise infringed upon the intellectual rights of